TERMS AND CONDITIONS
- General Terms. Thank you for choosing us. Before starting, please read these General Terms of Service (“General Terms”) carefully. Among other things, the General Terms cover the scope of your use of and access to the NordVPN services, and any Software (as described below) provided by Nord (collectively, the “Service” or “Services”). These General Terms also govern the use of and access to Nord’s websites (“Websites”).
- Subscription. All our paid Services are provided on a Subscription basis. This means that the provision of the Services will auto-renew at the end of the current Subscription period, unless you cancel it before the auto-renewal. The subscription price is 150 Kr per month.
- Terms. These General Terms and the Subscription Terms, along with any applicable Service Specific Terms can be seen at: https://my.nordaccount.com/legal/terms-of-service/
- Nord. For the purpose of the Terms, “Nord”, “we”, “us”, or “our” means nordvpn S.A., PH F&F TOWER, 50th Street & 56th Street, Suite #32-D, Floor 32, Panama City, Republic of Panama.
- Privacy. For information about how we collect and process your personal data, please read our Privacy Policy.
FEES
To gain full access to a Service, you will be charged the applicable fees. The fees are invoiced via the mobile invoice you receive from the mobile operator in your network or via another selected payment method. Separate charges for text messages and/or network charges from your mobile operator or payment provider may apply. In the free welcome message or email you will find information about the fee for the Service and how often the Service is used. Please check and save this welcome message or email. All fees, including fees for existing subscription agreements, are subject to change upon notice from us. We will give you notice of such changes in a reasonable time. If you do not accept the new fees (which will only apply going forward), you may cancel your subscription with immediate effect.
CANCELLATION AND TERMINATION
Information about cancellation and termination of Services can be found on the Websites that are connected to the Service. In the free welcome message or e-mail from the Supplier, you will also find information on how to cancel the Service. In addition, an email may be sent to the email address you have provided on the Websites and/or via our Services. If your country of residence is part of the European Union and you have purchased a subscription, you have the right to cancel within 14 days without giving any reason. The cancellation period expires after 14 days from the date of purchase of the subscription. To exercise the right of cancellation, you must inform us of your decision to cancel the purchase by an unequivocal statement. You can use the attached European model withdrawal form, but it is not mandatory. In order to meet the deadline for exercising the right of withdrawal, it is sufficient that you send your notice of exercise of the right of withdrawal before the withdrawal period has expired. If you cancel the purchase, we will without undue delay and in any case no later than 14 days from the day on which we received information about your decision to cancel the purchase, refund all payments we received from you. You will not incur any fees as a result of such refund. The right of withdrawal does not apply when renewing the subscription.
NordVPN is a virtual private network (VPN) service that improves online privacy and security by encrypting internet traffic and masking users’ IP addresses. NordVPN costs XY EUR per month with included VAT. The charges for the service are deducted from your prepaid mobile balance or reflected in your postpaid bill. Your subscription renews automatically and does not expire unless you cancel it. Contact customer service at: nordvpn.nl@silverlines.info. Call us: +31 202622198. To cancel the subscription SMS STOP NORD to XXXXX.